If the Guilford County Schools (GCS) media centers were an orchestra, Jean Howard would be its conductor. In her role as Media Services program administrator, she oversees media specialists at 121 schools with energy, support and inspiration.

Nominations touting her virtues cited Ms. Howard's willingness to help with any problem or concern, no matter how small. From professional development to inventory efforts, she is credited as a patient and encouraging leader who truly helps her staff thrive. Her dedication and love of young readers shines during the annual Battle of the Books competition in March, which requires great organization and planning. Says one nomination: "My job is made richer because of her caring attention."

As Employee of the Month, Ms. Howard was surprised with a $50 gift card from Sam's Club, which has generously partnered with GCS to support the employee recognition program. During the month of April, her photo will hang at the district's central offices, as well as at the Sam's Club on Wendover Avenue.